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The Shrink and The Sage

Should we complain more or less?

Think of people you know who have refused to back down on a complaint because “it’s the principle”. They may be right and they may be able to win. But the effort of complaining and following through can demean even the most righteous of complainants. Sometimes, we should shirk even a good fight, because we don’t want to become bitter.

FT Weekend Magazine column (2/3 June)

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